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The 8th to the 14th of October in 2017 is Mental Health Week.  This in combination with World Mental Health day on the 10th of October, may have you wondering how do you deal with Mental Illness in the workplace?As a manager, employer, or business owner it is  likely that over the course of your career you will have to supervise an employee that has mental illness.According to the Australian Bureau of Statistics, one in five Australians are affected by mentaContinue Reading
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Public Holidays can be a nightmare for some employers!   What do you pay your staff? How do you roster your staff?HR Central often gets questions around public holidays and here are some of the Frequently Asked Questions.

1. What do I have to pay employees who work on public holidays?

Employees get paid at least their base rate for all hours worked on a public holiday and an extra public-holiday rate. The exact rate that you must pay to your employees varies depending on the agreement or awar
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It is fair to say that the Protecting Vulnerable Workers Bill has been the elephant in the room in the franchising space. While its introduction is positive to help regulate the industry, it has also introduced confusion around how this will change the franchisor and franchisee relationship, and what steps will need to be taken to comply and reduce risk.The Protecting Vulnerable Workers Bill seeks to amend the Fair Work Act and tighten the levels of responsibility between a franchisor and franchisee. The Act will be intr
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Team Building, is it?  Picture this: You are up in the trees, clinging for dear life. “Jump!” your teammates on the ground are screaming. “You can do it!” You close your eyes and let go, swinging through the high ropes course that your Employer has thought to be a wonderful team building exercise. Heights are your biggest fear. You feel no love for your team at this point, and far less for your Employer!It may be funny to read, but many companies really do put their employees through programs such as th
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Too often when things get financially tight in business, the importance of training tends to slip down the rungs...However, this is not necessarily a sound strategic move for businesses trying to succeed in a competitive industry.Why invest in employee training during economically challenging times? The short answer is because training and developing your employees could be critical to the future success of your organisation.Training has come a long way. It’s not just about obtaining a University degree or Tafe dip
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Being patient with your recruitment is key. You will regret it if you rush through this process in order to get a bum in a seat!

Sometimes timing is in your favour and you have a candidate ready to jump in. You’re one of the lucky ones. Most recruitment is time consuming and often is difficult to get that perfect person. It is however my advice that patience is key as well as being prepared.

When I get ready for an int

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Providing feedback to your employees can be difficult, especially if that feedback isn’t positive.

How do you provide feedback to your employees?  Here are the do's and don'ts for providing feedback to your employees...Some employers opt to provide negative feedback in the form of a ‘feedback sandwich’ providing positive, negative and then positive feedback again.  This acts to ‘soften the blow’ for what the employer actually wants to tell the employee.  However, this can come across as insincere a
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Across Australia, in any industry or workplace, you will meet Employers dealing with poor performance from their team members. The impacts of this can have far reaching consequences, and if left untreated, can severely damage the spirit and future performance of your team.

According to recent studies, the most common causes of poor performance are absenteeism, lateness and inconsistent standards of work related tasks and duties.

Research suggests that absenteeism costs
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It is so important to any business to engage your staff.  Gallup Analytics recently reported “87% of employees worldwide are not engaged”.  That's a lot!When it comes to staff motivation and engagement there is no one size fits all approach. There are so many ways that you can engage your staff, and you have to find the best fit for your business and your people.Typically the second half of the year is less productive than the first. This can be caused by the summer months approaching, staff workload can decrea
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There is probably one thing in this world that remains consistent across all industries - that is the absolute importance of good old-fashioned customer service. Giving great customer service is free! It’s easy! And it should be a way of life. But sadly, for many businesses out there, its not.With competition fierce, and new businesses popping up daily, now more than ever is the time to teach your Employees the importance and benefits of giving great customer service.HR Central has been conducting snappy, interact
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