How to Build an Effective Employee Retention Plan

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There’s no doubting how important your employees are to the success of your business. They’re the one dealing with customers and helping make the company’s vision a reality. However, for your workforce to truly be an asset, it also needs to be stable. High rates of employee turnover are going to make it hard for you to build a strong culture, and they will also make it hard to be as efficient as you can. Hirin
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The Work Retreat. It’s a concept that has been mercilessly ridiculed in comedies in recent years. If those two words have you thinking group tug of wars and hiking, then maybe it’s time for a fresh approach.  Recently HR Central went away for our annual retreat, or as some people refer to it as an "off-site".  As Chief Communications Officer, I am really glad we did. The HR Central team is in a period of growth, and as we all know, with growth comes change.  Our client base is expanding, and whilst we
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The World Health Organisation defines mental health as “a state of well-being in which every individual realises his or her own potential, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to her or his community.” Beyond Blue estimates that three million Australians are living with anxiety or depression. Chances are that someone (or several people) you work with are affected.  In the past, mental health in the workplace was something that d
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Is your business in a ‘survey slump’? Over the years I have worked with many organisations that use annual employee engagement surveys. They send out the survey every year without thinking about why they are doing it, and they aren’t using the valuable data they are capturing in a meaningful or useful way. There’s no point asking your employees how happy they are on a scale of 1-10 if you’re not going to act on what they tell you! The purpose of an employee engagement survey should be to establish how emotionall
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The World Health Organisation has identified the workplace as one of the priority settings for wellness and health promotion in the 21st century. Australian workers today are leading less active lifestyles, dealing with high levels of stress and anxiety and a blurring of the lines between work and home due to the proliferation of technology in our lives. Many employers are focusing on employee wellness, realising that there are measurable benefits in doing so, specifically:
  • Improved productivity due to decrea
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Values.  Ah, yes..... In our recent blog we suggested that EOFY was a great time to conduct an internal HR review within your own business. Whilst you’re in a contemplative mood it’s also worth revisiting your organisation’s core values to see how they are standing up. Do they resonate with your employees? Do they accurately reflect the way you engage with customers and treat each other at work? Perhaps your business has never got around to articulatin
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Feedback that is constructive is vital to employees’ ongoing development.  Feedback clarifies expectations, helps people learn from their mistakes and builds confidence. Positive feedback is easy – it’s not hard to find the right words to tell someone they’ve done a good job, or congratulate them on meeting a sales target. When things are going well it can be easy to become complacent about giving praise but stopping and smelling the roses is important to build employee confidence and encourage a culture in whic
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Recently one of my Clients called me and asked “How can we turn our toxic culture into a positive, when we have existed with a bad one for so long?”  It’s a common problem, and one that if not rectified can have major ramifications for your business.  So what happens when the culture in your busin
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With the Silly Season fast approaching, many businesses are now readying themselves for the end of year festivities and a well-earned break. Work pressures can decrease and people tend to be more relaxed as we head to the end of the year.  But, with the jingle of bells there can be staff problems relating to a multitude of things, such as inappropriate behaviour at the Christmas party, a careless Social Post, and a big one - too many employees taking holidays at the same time, leaving your business unde
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