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The Fair Work Commission has announced steps that an employer may need to take to ensure against potential underpayments to employees when paid an annual salary under certain Modern Awards (see which Awards below).  This is because extra hours people are working (potentially weekend and overtime) are possibly not being taken into consideration. The new rules start from the first full pay period on or after 1 March 2020. (So for example, an employee whose fortnightly pay was Thursday, 27 February 2020, these rules would
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Sadly the holidays for many of us have come and gone and we are all wondering where that time went.... Well, enough about that - it's time to get your year planned and prepped so you can focus on your sales/growth with minimum stress and actually enjoy your year!  Let's take a look your Human Resources in 2020, and the sorts of things that may present themselves to you this year, so you can think about how you are going to handle them...the right way. Mental Health in the Workplace Mental health in t
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If you have a business that will be open in December and January on a public holiday, you need to take into account the following information when paying your team. You also need to be aware that holidays may vary from state to state.

HR Central can help you determine what to pay on a public holiday to ensure you are not at risk of underpayments, that can lead to heavy fines and penalties and can be a bad blow to your business reputation. Give us
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Dealing with aggressive customer behaviour can be difficult and stressful.   As a business owner or manager with customer facing staff, it is a good idea to train/educate them in not only selling and customer service techniques, but also on how to cope in difficult situations.  Dealing with aggressive, rude or angry customers can be very confronting and upsetting, especially for younger, inexperienced staff. Here are some simple techniques for anyone in a position that deals directly with aggressive customers
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As of July 1, 2019 the Treasury Laws Amendment (Enhancing Whistleblower Protections) Act 2019 expanded protections for "whistleblowers" making disclosures about companies and company officers.

What is a whistleblower?

A person who informs on a person or organisation regarded as engaging in an unlawful or immoral activity.

What are the key changes?

  • The whistleblower definition has been expanded to include both current and former employees, officers, and contractors, as well as their spouses, depen
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The Fair Work Ombudsman, has announced it will take a tough new stance on compliance as of  1st July, and businesses can expect to find themselves subject to greater scrutiny and one of those areas is sham contracting. The Government has provided additional funding to Fair Work to be spent on enforcement, underpayments, educating vulnerable workers and influencing non-compliant industries. As a result there will be a step up in compliance notices (a notice issued by a&
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If you employ people under Commonwealth Workplace laws, you are required to keep accurate and complete pay records for all your employees and issue them with a payslip.  If you have employees paid under different classifications, pay records can become complicated. HR Central can provide an automated payslip process and general advice on pay including title/classification and hourly rate confirmation. Read on for some commonly asked questions about payslips.   Do I
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The Fair Work Commission has announced that from July 1 the national minimum wage will increase by 3% to $740.80 per week. This equates to an hourly rate of $19.49. A minimum wage is an employee's base rate of pay for ordinary hours worked. It has also announced an increase of 3% in all modern award minimum wages, which govern minimum mandatory pay rates in certain occupations or industries.   Confused already?   Contact us here The decision
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Managing Poor Performance – what to do when things don’t improve

You’ve had a conversation with your employee and made a plan for them to correct their poor performance – the problem is, it hasn’t happened. By this stage you may be feeling fed up, disappointed and keen to get the situation sorted. So, what happens next? Click here for how to start the conversation if you haven't already. You are now moving into a formal perfor
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