Select a query type to display relevant information:
Redundancy Queries
How many people do you employ?
Do you have associated business entities?
How many people do you employ across all business entities?
When did the employee commence employment with you?
What is the status of their employment? (Full Time, Part Time, Casual)
Is the employee over the age of 45?
What industry does the business operate in?
Is the employee covered by an award/agreement? If yes, what award/agreement is the employee covered under?
What is the employee’s job role?
What is the reason for redundancy?
Is there any other relevant information you can provide?
Termination Queries
How many people do you employ?
Do you have associated business entities?
How many people do you employ across all entities?
When did the employee commence employment with you?
What is the status of their employment? (Full Time, Part Time, Casual)
Do they have regular and systematic hours?
Is the employee over the age of 45?
What industry does the business operate in?
Is the employee covered by an award/agreement? If yes, what award/agreement is the employee covered under?
What is the employee’s job role?
What is the reason for termination?
Is the employee aware of the issue/issues?
Is there any other relevant information you can provide?
Resignation Queries
When did the employee commence with you?
What is the status of their employment? (Full Time, Part Time, Casual)
What industry does the business operate in?
Is the employee covered by an award/agreement? If yes, what award/agreement is the employee covered under?
What is the employee’s job role?
How did the employee resign? Can you provide details on the event?
Has the employee provided notice? If yes, how much notice was provided?
Do you wish to waive the employee’s notice period?
Is there any other relevant information you can provide?
Award Coverage Queries
What industry does the business operate in?
What is the employee’s job role?
Are you able to provide a copy of the employee’s position description and/or a detailed list of duties and responsibilities?
Does the role require formal qualifications? If yes, what qualifications are required?
Is there any other relevant information you can provide?
Classification & Pay Rate Queries
When did the employee commence with you?
What is the status of their employment? (Full Time, Part Time, Casual)
Is the employee 21 years of age or older?
What is the employee’s date of birth?
What industry does the business operate in?
Is the employee covered by an award/agreement? If yes, what award/agreement is the employee covered under?
What is the employee’s job role?
Are you able to provide a copy of the employee’s position description and/or a detailed list of duties and responsibilities?
Does the role require formal qualifications? If yes, what qualifications are required?
Is there any other relevant information you can provide?
Illness & Absence/Leave Queries
When did the employee commence employment with you?
What is the status of their employment? (Full Time, Part Time, Casual)
Do they have regular and systematic hours?
What industry does the business operate in?
Is the employee covered by an award/agreement? If yes, what award/agreement is the employee covered under?
What is the reason for the absence?
If injured or sick, are you able to provide details of the employee’s injury or illness?
Has the employee advised you on their anticipated return date? If yes, when?
Has the employee provided you with documentary evidence, such as a medical certificate or jury summons?
Do they have the relevant paid leave entitlement available? If no, are they still receiving payment?
How long have they been absent from work?
Is there any other relevant information you can provide?
Absence (Abandonment) Queries
What industry does the business operate in?
When did the employee commence employment with you?
What is the status of their employment? (Full Time, Part Time, Casual)
Do they have regular and systematic hours?
Is the employee covered by an award/agreement? If yes, what award/agreement is the employee covered under?
What is the employee’s job role?
How long has the employee been absent from work?
Have you attempted to contact the employee? If so, how?
Has the employee provided any reason for their absence? If so, what is it?
Is there any other relevant information you can provide?
Performance Management Queries
When did the employee commence employment with you?
What is the status of their employment? (Full Time, Part Time, Casual)
Do they have regular and systematic hours?
What is the employee’s job role?
What is the nature of the performance issue?
Have you provided feedback to the employee? If so, what feedback was given?
Have you set performance goals or objectives for the employee? If yes, what are they?
Have you provided any formal warnings or performance improvement plans? If so, please describe.
Is there any other relevant information you can provide?
Misconduct Queries
When did the employee commence employment with you?
What is the status of their employment? (Full Time, Part Time, Casual)
Do they have regular and systematic hours?
What is the employee’s job role?
What is the nature of the alleged misconduct?
Have you conducted an investigation into the misconduct? If yes, what were the findings?
Have you issued any warnings or disciplinary actions? If so, what actions were taken?
Is there any other relevant information you can provide?
Employment Contracts Queries
When did the employee commence employment with you?
What is the status of their employment? (Full Time, Part Time, Casual)
Do they have regular and systematic hours?
Is the employee 21 years of age or older?
What is the employee’s date of birth?
Is the employee covered by an award/agreement? If yes, what award/agreement is the employee covered under?
What is the employee’s job role?
Are you able to provide a copy of the employee’s position description and/or a detailed list of duties and responsibilities?
As part of your service, do you have access to the HR Central software portal? If yes, in your HR Central software portal, you will find employment contract templates. Is there a specific section in the contract template that you need assistance with, and if so, which section or sections?
If you do not require assistance with a specific section of the contract, are you able to articulate what is it that you do require assistance with?
Is there any other relevant information you can provide?
Long Service Leave Queries
When did the employee commence employment with you?
What is the status of their employment? (Full Time, Part Time, Casual)
Do they have regular and systematic hours?
What industry does the business operate in?
Is the employee covered by an award/agreement? If yes, what award/agreement is the employee covered under?
What is the employee’s job role?
What state or territory is the employee based in?
What state or territory is the business based in?
Is your enquiry regarding taking long service leave or an employee’s entitlement to long service leave upon termination?
If the latter, how did the employment end?
Was the reason for resignation due to illness, incapacity, domestic or other pressing necessity?
Is there any other relevant information you can provide?
Leave Requests Queries
When did the employee commence employment with you?
What is the status of their employment? (Full Time, Part Time, Casual)
Do they have regular and systematic hours?
Is the employee covered by an award/agreement? If yes, what award/agreement is the employee covered under?
What type of leave does your enquiry pertain to? For example, is it regarding annual leave, personal leave, compassionate leave, family and domestic violence leave, community service leave, parental leave, unpaid leave or long service leave?
Does the employee have a leave balance available?
Has the employee provided you with documentary evidence, such as a medical certificate or jury summons?
Is there any other relevant information you can provide?
Workers Compensation Queries
What industry does the business operate in?
Is the employee covered by an award/agreement? If yes, what award/agreement is the employee covered under?
What is the employee’s job role?
What state or territory is the employee based in?
Has the employee raised a worker’s compensation claim for physical or psychological illness or injury?
Are you seeking to dispute the claim?
Is there any other relevant information you can provide?
Award Conditions Queries
When did the employee commence employment with you?
What is the status of their employment? (Full Time, Part Time, Casual)
Do they have regular and systematic hours?
Is the employee of 21 years of age or over?
What is the employee’s date of birth?
What industry does the business operate in?
Is the employee covered by an award/agreement? If yes, what award/agreement is the employee covered under?
What is the employee’s job role?
Are you able to provide a copy of the employee’s position description and/or a detailed list of duties and responsibilities?
What award condition or entitlement does your query pertain to? For example, is it related to the span of ordinary hours, overtime, change of roster requirements, penalty rates, meal breaks, allowances, or distant work?
Is there any other relevant information you can provide?
Sexual Harassment Queries
When did the employee commence employment with you?
What is the status of their employment? (Full Time, Part Time, Casual)
Do they have regular and systematic hours?
What is the employee’s job role?
Does your enquiry pertain to an alleged/possible sexual harassment incident or complaint?
Is there any evidence available? This can include CCTV footage, text messages, emails and images.
Is there any other relevant information you can provide?
Apprentices & Trainees Queries
When did the employee commence employment with you?
What is the status of their employment? (Full Time, Part Time, Casual)
Is the employee of 21 years of age or over?
What is the employee’s date of birth?
What is the employee’s job role?
Is the employee an apprentice or trainee?
What qualification or trade is the employee undertaking?
Is there any other relevant information you can provide?
