HR Central

What is 360 degree feedback 360 degree feedback (also known as multi-rater feedback) is a process in which employees are reviewed by those around them at work (hence the 360 degrees) – their managers, peers and sometimes even customers or suppliers. Typically, the process is used to help people with their development, to improve their work skills and behaviours. Some employers use the process to evaluate performance and make decisions about things such as pay increases – which can be controversial.