Workplace Mediation – An HR Case Study

More and more people in the Australian business world are hearing about the uses of workplace mediation as a useful alternative to litigation in resolving disputes between employees, between employees and management, or between the company and its customers. Some companies have even instituted the use of mediation as a company policy, to be used as a first line of defence in the hopes that conflicts will not escalate into costly, and at times damaging court cases.

Mediation can solve workplace conflicts?

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