Recruiting – setting yourself up for success

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Recruiting – setting yourself up for success

2018 has started with a bang, infact it's flying by, and you are keen to get moving on all those fantastic plans and new ideas you have for your business and success, problem is, you haven’t got the right team in place – yet. Finding the right employees for your business can be a business itself. Recruiting well can be a real competitive advantage but when things don’t go smoothly the impact is substantial – disruption to your business, reduced productivity, patchy customer service plus the long-term costs asso
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Why training for your staff is so important

Training... hmm.  Most business owners understand the benefits of investing in their equipment, infrastructure or stock, yet some struggle with investing in their greatest asset of all – their people. Time and time again I hear that training is ‘not necessary’, a ‘nice to have’, too time consuming or too expensive. Instead of seeing training as an expense, or an obligation, we should look at it as an investment that pays the following dividends:

1. It allows your business to stay ahead of your competitors<

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How to rid your business of a toxic culture 

Recently one of my Clients called me and asked “How can we turn our toxic culture into a positive, when we have existed with a bad one for so long?”  It’s a common problem, and one that if not rectified can have major ramifications for your business.  So what happens when the culture in your busin
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Feedback from the Frontline. You need to hear this…

You mean feedback from my employees? Yes. That's right. Why? When I think about the front line, I think of the soldiers during World War II doing it hard in the trenches, fighting for their country. Looking at the front line from a business perspective, your employees are not dissimilar to these soldiers. They are the ‘soldiers’ at the front line of your business, working directly with your clients and customers and ‘fighting’ for the success of your company. Last year we blogged about the importance of p
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