The Importance of Feedback in the Workplace

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The Importance of Feedback in the Workplace

Feedback that is constructive is vital to employees’ ongoing development.  Feedback clarifies expectations, helps people learn from their mistakes and builds confidence. Positive feedback is easy – it’s not hard to find the right words to tell someone they’ve done a good job, or congratulate them on meeting a sales target. When things are going well it can be easy to become complacent about giving praise but stopping and smelling the roses is important to build employee confidence and encourage a culture in whic
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The do’s and don’ts for providing feedback

Providing feedback to your employees can be difficult, especially if that feedback isn’t positive.

How do you provide feedback to your employees?  Here are the do's and don'ts for providing feedback to your employees... Some employers opt to provide negative feedback in the form of a ‘feedback sandwich’ providing positive, negative and then positive feedback again.  This acts to ‘soften the blow’ for what the employer actually wants to tell the employee.  However, this can come across as insincere a
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Feedback from the Frontline. You need to hear this…

You mean feedback from my employees? Yes. That's right. Why? When I think about the front line, I think of the soldiers during World War II doing it hard in the trenches, fighting for their country. Looking at the front line from a business perspective, your employees are not dissimilar to these soldiers. They are the ‘soldiers’ at the front line of your business, working directly with your clients and customers and ‘fighting’ for the success of your company. Last year we blogged about the importance of p
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